About NCH

Proudly offering quality, service, and choice since 1974.

When the late Melvyn Worman set up New City Heating in the coaching town of Fenny Stratford, he saw the demand for a well stocked, professional supplier of plumbing, heating and bathroom supplies.  His vision of a specialist one-stop shop with everything the professional or DIY enthusiast could ask for soon made New City Heating the number one choice in the trade and the local community.

45 years on, Melvyn’s son Adrian is head of the business with well-stocked branches in Fenny Stratford, Leighton Buzzard, Buckingham, Kempston and Stony Stratford, as well as a newly refurbished bathroom showroom in the historic Old Town Hall and the company’s trade counter in Bletchley.

Real people who want to help…
Customer service is what we do.  With expert staff, many with a trade background, when you phone us, a real person will answer the telephone and do whatever they can to deliver exceptional service.

You want to know? We’ll tell you…
We pride ourselves on quality, service, and expertise. Whether you need some advice, guidance, a spare part, or a bathroom designing in CAD and sending to your fitter – we can help.

We are here to make things easy for you.
We have many customers who have been with us since we opened. Our aim is to make things easier for you, not us.

Genuine knowledge and experience at the end of the phone or in store.
Our experienced staff are familiar with our vast product range and on hand to help you identify requirements from the vaguest of descriptions. Our extensive warehouse with millions of stock items means that we can often provide these off the shelf, straight away, no matter how exotic.

Can’t find it? We can!
Unusual items that are not readily available or you are struggling to find can often be sourced and supplied from our extensive list of contacts built up over forty five years of successful trading.

There really is no substitute for service, and dealing with people who understand your problem is what New City Heating is all about – we have the staff, the experience and solutions when others have only ‘systems’ that reveal very little.

We offer good old-fashioned service with modern solutions. New City Heating is the company to call.