Buckingham is Back!

Reopening Tuesday 4th May 2021.

After what feels like forever, our Buckingham branch is back. We’re saying goodbye to the old and hello to the new!

Here for all your heating, plumbing, and bathroom needs; we’re confident we can supply you with the products you require to get the job done. 

Did you know...

We’re able to offer a FREE local next-day delivery service. Need it sooner? Let our team know when placing your order, they might be able to get it to you the same day (providing a van is available).

Orders must be placed by 3pm | Located within 15 miles*

Opening Hours

Monday 8am – 5pm

Tuesday 8am – 5pm

Wednesday 8am – 5pm

Thursday 8am – 5pm

Friday 8am – 5pm

Bank Holiday is Approaching

We hope everyone is looking forward to the early May bank holiday weekend and that you’ve been enjoying our extra freedom. We’re certainly pleased to have our TH showroom open again!

BH Opening Hours


Fenny Stratford | 8am – 1pm 
Town Hall | 9am – 4pm
Kempston | 8am – 4pm 
Leighton Buzzard | Closed
Buckingham | Closed
Stony Stratford | Closed


Click here for our branch locations*

It’s Sizzling Season


Barbecues and bank holiday weekends go hand in hand, at least we think they do! If you think like us, don’t forget you can pick up a 5kg or 13kg patio gas from our Fenny Stratford branch


Collection only | Empty cylinders required*

From Design to Reality

It’s easy to create a perfect Pinterest board, but how do you turn it into a reality? Our showroom team can show you using our FREE 3D design service. Contact our friendly team for appointment availability this bank holiday weekend.

📞  01908 371084

Our latest discovery

Sometimes what you’re looking for comes when you’re not looking at all…

More often than not we know exactly what we’re looking for when it comes to heating, plumbing, and bathrooms but sometimes we come across hidden gems that we’d forgotten all about. With years of inventory, it’s no surprise that snippets from the past pop out of the woodwork. 


Have a look at one of our latest finds, any ideas what this might have been used for?

This is a safety device that is around 40-50 years old and known as a fusible link. It’s held together with a special solder that would melt in the event of a fire. It probably would’ve been holding up the lever to a large gas valve as a fail-safe device and would break apart allowing the valve to shut, simple but effective!


It’s safe to say times have definitely moved on but history still lives within New City Heating.

NEW Inspiration

Introducing our latest display!

Whilst our doors have been closed, we’ve been super busy creating a brand new bathroom display for our Town Hall showroom. This beautiful pod is part of our contemporary range; we hope you enjoy it as much as we do.

Here’s a sneak peek at what’s in store….



The display has been created using HiB, Merlyn, Eastbrook and Kartell. Like what you see? Get in touch with our showroom experts. Why not let the team show you what your favourite product picks would look like in your bathroom? 

Our 3D design service is free and you don’t need to be undergoing a complete renovation to make use of our system, the team can work around the bathroom elements you would like to keep!


Book in for your design appointment and showroom visit here

We’re Back

...and ready to make a splash!


We’re delighted to announce the re-opening of our Town Hall showroom from Tuesday 13th April 2021. Whilst our doors have been closed we’ve been busy, we’ve given one of our contemporary pods a fresh new look and all of our displays have been polished to perfection ready to welcome you all back.


Please see below our NEW opening hours

Monday  Closed

Tuesday 8am – 5pm | Appointment only 

Wednesday 8am – 5pm | Walk-ins welcome 

Thursday 8am – 5pm | Appointment only

Friday 8am – 5pm | Appointment only

Saturday 9am – 5pm |  Walk-ins welcome 

Sunday Closed


You can book in for a design appointment and showroom visit here. Alternatively, you can contact the team directly on 01908 371084 or via email showroom@newcityheating.co.uk.


Please note that we can only have two guests per appointment and we will be limiting the number of customers in our showroom at any one time.


We look forward to hearing from you and seeing you all very soon!

Easter Hours

We hope you are all looking forward to a cracking Easter!

Should you need us, here’s a list of each of our branches opening hours over the short break.

To find your nearest location, or to contact us click here.

Fenny Stratford

Good Friday 8am – 1pm

Saturday 4th 8am – 1pm

Easter Sunday Closed 

Easter Monday Closed


Town Hall Showroom

Good Friday Closed

Saturday 4th Appointment Only

Easter Sunday Closed 

Easter Monday Closed


Stony Stratford

Good Friday Closed

Saturday 4th 8am – 1pm

Easter Sunday Closed 

Easter Monday Closed


Leighton Buzzard

Good Friday Closed

Saturday 4th 8am – 1pm

Easter Sunday Closed 

Easter Monday Closed



Good Friday 8am – 1pm

Saturday 4th 8am – 5pm

Easter Sunday Closed 

Easter Monday Closed

Helpful advice and solutions

Good old-fashioned helpful advice is something you can always count on at any New City Heating branch.


One of our customers recently called to ask if we could recommend someone to unblock a gully that was causing a flood in the recent storms, and every time he tried to jet wash his driveway.


We gave him some of our trade customers’ numbers to call.



Drain Doctor came out same-day, identified the problem and quickly solved it. Their high-pressure hose blew out the blockage.


The engineer explained that the problem was caused by a missing grommet, or cap, on the gully bottle trap. A trap – as its name suggests – collects debris at the bottom and prevents it from blocking the gully. Without the cap in place, debris was collecting at the bottom AND heading straight down the gully until it was blocked solid. The engineer suggested: “You need to go somewhere like New City Heating – measure the size of the hole and they will find something suitable.”

Sure enough, our customer sent us some photographs of the bottle trap and we found a suitable rubber seal to make an access cap tightly fit in the aperture.



The bottle trap can now work properly. Any accumulation of leaves, dirt and sand (which often washes from block paving into drains) can now be periodically scooped from the bottom of the trap. In the unlikely event that the gully ever becomes blocked again the new access cap can be removed to give access to a high-pressure drain clearance hose.


So thanks to Drain Doctor and thanks to our customer for sharing this story!


If you’re reading this and have a similar story, we’d love to hear from you.


Ideal Atlantic Combi Boiler


  • Comes with standard flue and clock
  • Quick and easy to install
  • Great price

£510.00 +VAT (24KW)


£555.00 +VAT (30KW)


£610.00 +VAT (35KW)

NCH Inhibitor & Cleaner 1 Litre


  • Protects your central heating system
  • Breaks down sludge preventing lifespan issues

£5.99 each +VAT 

Evolve TRV & Lockshield Pack


  • Thermostatically controlled
  • Bidirectional valve body
  • 5 settings including frost protection

£6.70 +VAT

Banico 22mm Valve


  •  Competitively priced against leading manufacturers



£25.00 +VAT (2 PV)


£30.00 +VAT (3 PV)

Merlyn IQ


  • The easiest shower door you’ll ever fit
  • One person installation
  • Slot and lock fittings with easy fit rollers

45% OFF

NCH Dual Outlet Shower


  • Luxury showering for a snip of the price
  • Hygienic antibacterial nozzles
  • Minimum working pressure 0.5 bar

£68.99 +VAT

Rimless Toilet to Go


  • Hygienic rimless technology
  • Includes quick release soft close seat

£81.99 +VAT

Isolation Valve


  • WRAS approved
  • Brilliant bulk buy offer

Buy 10 for  £7.60 +VAT


Buy 50 for  £32.50 +VAT

All offer prices exclude VAT.

Subject to stock availability and exclude any unforeseen manufacturer price increases.




*RRP £63.00, with every order over £900+VAT.

Collection ONLY. Bundle must be claimed when collecting your order.





I think it’s safe to say that many of us took browsing and mooching for granted. When you visit a showroom, it’s not just what you can see and touch, it’s the benefit of having an expert present to help.


New City Heating Fenny Stratford Town Hall Bathroom Showroom Exterior

Sometimes we can all be guilty of not asking the questions we really want to know the answers to, especially when it may seem silly. To us, it’s not! (there are no silly questions, we’re here to help) 


That’s why we thought we’d share insight from our recent Instagram Q&A.

Q: I want to redo my entire bathroom, will it be really expensive?

A: It doesn’t have to be! Our team will use their knowledge and expertise to guide you on where to spend your money so that you’ll still be able to achieve your dream bathroom within budget.


Q: Can I put my shower tray flat on my floor?

A: If you have space within the floor to conceal the waste pipe then yes, If not then you will need a riser kit.


Q: When I’ve visited previously some products have been a little out of my price range, can you offer alternatives?

A: Of course! We work with a huge range of suppliers at a variety of price points so there really is something for everyone, we just need to know what it is you’re looking for.


Q:  Taps all look the same to me, how do I know what to go for? 

A: It’s hard to tell online but the reality is you do get what you pay for. Our experts can provide in-depth information but as a guideline, we’d recommend going for midrange or you may end up having to replace them sooner than you’d like.

Q: I’m looking for a unique bathroom design, can you do something completely bespoke?

A: Absolutely! Bespoke is what we do best. Our designers aren’t limited when it comes to bathroom design, they can even take inspiration from your trusted Pinterest board, all you need to do is share it with us.


Q: How can I make my bathroom look bigger?

A: Light colours are the best option for opening up a small bathroom and creating the illusion of extra space. Soft, neutral tones such as light creams, greys, blues and sages are superb choices for compact bathroom areas. Avoid the likes of deep greys and blues in tight bathroom spaces.

Adding in gloss units and glass will reflect the light around the room making it seem brighter and bigger.


Q: I’ve had my bathroom for a couple of years, it’s a basic new build installation. How can I give it a touch of my personality without it costing the world? Any tips?

A: Simple things like changing your taps and adding a pop of colour can transform the room. Have a look on our Pinterest page for some inspiration @newcityheating.


Q: Is the design process complicated? What if I am unable to go ahead?

A: No not at all, our designer’s make the process as simple as possible from start to finish. There’s no commitment and our 3D design service is free. You can read more about the design process on one of our recent blog posts ‘’Our design service’.

Whilst we are temporarily closed we know it won’t be the exact same showroom experience, however, our bathroom experts have been working hard to make sure you receive the best virtual experience possible.


We miss having the conversations with you, so don’t be afraid to get in touch and say hello!


We look forward to the day we can open our doors again but until then, the virtual door is always open.



Following the recent government announcement regarding a national lockdown, we can confirm that New City Heating is classed as an essential service. This means that it’s business as usual for our trade counters.

Each of our branches is fully COVID secure and we will continue to follow the government guidelines to ensure the safety of our staff and customers.


Whilst we are unable to open the doors to our showroom, our bathroom experts will be offering virtual appointments. We could all do with something to look forward too, so why not take the plunge and book in for a free 3D bathroom design? Just looking to upgrade some essentials? No problem! The team can provide knowledge and expertise on our endless catalogue of products.

To book your virtual appointment click here.

Tel: 01908 371084 
Email: showroom@newcityheating.co.uk

We look forward to seeing you again soon!
NCH Team