Blog - Page 2 of 4 - NEW CITY HEATING Cº • Heating • Plumbing • Bathrooms

NEW Inspiration

Introducing our latest display!

Whilst our doors have been closed, we’ve been super busy creating a brand new bathroom display for our Town Hall showroom. This beautiful pod is part of our contemporary range; we hope you enjoy it as much as we do.

Here’s a sneak peek at what’s in store….

The display has been created using HiB, Merlyn, Eastbrook and Kartell. Like what you see? Get in touch with our showroom experts. Why not let the team show you what your favourite product picks would look like in your bathroom?

Our 3D design service is free and you don’t need to be undergoing a complete renovation to make use of our system, the team can work around the bathroom elements you would like to keep!

Book in for your design appointment and showroom visit here.

We’re Back

...and ready to make a splash!

We’re delighted to announce the re-opening of our Town Hall showroom from Tuesday 13th April 2021. Whilst our doors have been closed we’ve been busy, we’ve given one of our contemporary pods a fresh new look and all of our displays have been polished to perfection ready to welcome you all back.

Please see below our NEW opening hours

Monday Closed

Tuesday 8am – 5pm | Appointment only

Wednesday 8am – 5pm | Walk-ins welcome

Thursday 8am – 5pm | Appointment only

Friday 8am – 5pm | Appointment only

Saturday 9am – 5pm | Walk-ins welcome

Sunday Closed

You can book in for a design appointment and showroom visit here. Alternatively, you can contact the team directly on 01908 371084 or via email showroom@newcityheating.co.uk.

Please note that we can only have two guests per appointment and we will be limiting the number of customers in our showroom at any one time.

We look forward to hearing from you and seeing you all very soon!

Easter Hours

We hope you are all looking forward to a cracking Easter!

Should you need us, here’s a list of each of our branches opening hours over the short break.

To find your nearest location, or to contact us click here.

Fenny Stratford

Good Friday 8am – 1pm

Saturday 4th 8am – 1pm

Easter Sunday Closed

Easter Monday Closed

Town Hall Showroom

Good Friday Closed

Saturday 4th Appointment Only

Easter Sunday Closed

Easter Monday Closed

Stony Stratford

Good Friday Closed

Saturday 4th 8am – 1pm

Easter Sunday Closed

Easter Monday Closed

Leighton Buzzard

Good Friday Closed

Saturday 4th 8am – 1pm

Easter Sunday Closed

Easter Monday Closed

Kempston

Good Friday 8am – 1pm

Saturday 4th 8am – 5pm

Easter Sunday Closed

Easter Monday Closed

Helpful advice and solutions

Good old-fashioned helpful advice is something you can always count on at any New City Heating branch.

One of our customers recently called to ask if we could recommend someone to unblock a gully that was causing a flood in the recent storms, and every time he tried to jet wash his driveway.

We gave him some of our trade customers’ numbers to call.

Drain Doctor came out same-day, identified the problem and quickly solved it. Their high-pressure hose blew out the blockage.

The engineer explained that the problem was caused by a missing grommet, or cap, on the gully bottle trap. A trap – as its name suggests – collects debris at the bottom and prevents it from blocking the gully. Without the cap in place, debris was collecting at the bottom AND heading straight down the gully until it was blocked solid. The engineer suggested: “You need to go somewhere like New City Heating – measure the size of the hole and they will find something suitable.”

Sure enough, our customer sent us some photographs of the bottle trap and we found a suitable rubber seal to make an access cap tightly fit in the aperture.

The bottle trap can now work properly. Any accumulation of leaves, dirt and sand (which often washes from block paving into drains) can now be periodically scooped from the bottom of the trap. In the unlikely event that the gully ever becomes blocked again the new access cap can be removed to give access to a high-pressure drain clearance hose.

So thanks to Drain Doctor and thanks to our customer for sharing this story!

If you’re reading this and have a similar story, we’d love to hear from you.

SPRING SAVINGS

Ideal Atlantic Combi Boiler

Comes with standard flue and clock
Quick and easy to install
Great price

£510.00 +VAT (24KW)

£555.00 +VAT (30KW)

£610.00 +VAT (35KW)

NCH Inhibitor & Cleaner 1 Litre

Protects your central heating system
Breaks down sludge preventing lifespan issues

£5.99 each +VAT

Evolve TRV & Lockshield Pack

Thermostatically controlled
Bidirectional valve body
5 settings including frost protection

£6.70 +VAT

Banico 22mm Valve

Competitively priced against leading manufacturers

£25.00 +VAT (2 PV)

£30.00 +VAT (3 PV)

Merlyn IQ

The easiest shower door you’ll ever fit
One person installation
Slot and lock fittings with easy fit rollers

45% OFF

NCH Dual Outlet Shower

Luxury showering for a snip of the price
Hygienic antibacterial nozzles
Minimum working pressure 0.5 bar

£68.99 +VAT

Rimless Toilet to Go

Hygienic rimless technology
Includes quick release soft close seat

£81.99 +VAT

Isolation Valve

WRAS approved
Brilliant bulk buy offer

Buy 10 for £7.60 +VAT

Buy 50 for £32.50 +VAT

All offer prices exclude VAT.

Subject to stock availability and exclude any unforeseen manufacturer price increases.

FREE 15MM COPPER TUBE BUNDLE*

*RRP £63.00, with every order over £900+VAT.

Collection ONLY. Bundle must be claimed when collecting your order.

MISS JUST BROWSING?

WE MISS YOU TOO!

I think it’s safe to say that many of us took browsing and mooching for granted. When you visit a showroom, it’s not just what you can see and touch, it’s the benefit of having an expert present to help.

Sometimes we can all be guilty of not asking the questions we really want to know the answers to, especially when it may seem silly. To us, it’s not! (there are no silly questions, we’re here to help)

That’s why we thought we’d share insight from our recent Instagram Q&A.

Q: I want to redo my entire bathroom, will it be really expensive?

A: It doesn’t have to be! Our team will use their knowledge and expertise to guide you on where to spend your money so that you’ll still be able to achieve your dream bathroom within budget.

Q: Can I put my shower tray flat on my floor?

A: If you have space within the floor to conceal the waste pipe then yes, If not then you will need a riser kit.

Q: When I’ve visited previously some products have been a little out of my price range, can you offer alternatives?

A: Of course! We work with a huge range of suppliers at a variety of price points so there really is something for everyone, we just need to know what it is you’re looking for.

Q: Taps all look the same to me, how do I know what to go for?

A: It’s hard to tell online but the reality is you do get what you pay for. Our experts can provide in-depth information but as a guideline, we’d recommend going for midrange or you may end up having to replace them sooner than you’d like.

Q: I’m looking for a unique bathroom design, can you do something completely bespoke?

A: Absolutely! Bespoke is what we do best. Our designers aren’t limited when it comes to bathroom design, they can even take inspiration from your trusted Pinterest board, all you need to do is share it with us.

Q: How can I make my bathroom look bigger?

A: Light colours are the best option for opening up a small bathroom and creating the illusion of extra space. Soft, neutral tones such as light creams, greys, blues and sages are superb choices for compact bathroom areas. Avoid the likes of deep greys and blues in tight bathroom spaces.

Adding in gloss units and glass will reflect the light around the room making it seem brighter and bigger.

Q: I’ve had my bathroom for a couple of years, it’s a basic new build installation. How can I give it a touch of my personality without it costing the world? Any tips?

A: Simple things like changing your taps and adding a pop of colour can transform the room. Have a look on our Pinterest page for some inspiration @newcityheating.

Q: Is the design process complicated? What if I am unable to go ahead?

A: No not at all, our designer’s make the process as simple as possible from start to finish. There’s no commitment and our 3D design service is free. You can read more about the design process on one of our recent blog posts ‘’Our design service’.

Whilst we are temporarily closed we know it won’t be the exact same showroom experience, however, our bathroom experts have been working hard to make sure you receive the best virtual experience possible.

We miss having the conversations with you, so don’t be afraid to get in touch and say hello!

We look forward to the day we can open our doors again but until then, the virtual door is always open.

IT’S BUSINESS AS USUAL

OUR TRADE COUNTERS

Following the recent government announcement regarding a national lockdown, we can confirm that New City Heating is classed as an essential service. This means that it’s business as usual for our trade counters.

Each of our branches is fully COVID secure and we will continue to follow the government guidelines to ensure the safety of our staff and customers.

VIRTUAL APPOINTMENTS

Whilst we are unable to open the doors to our showroom, our bathroom experts will be offering virtual appointments. We could all do with something to look forward too, so why not take the plunge and book in for a free 3D bathroom design? Just looking to upgrade some essentials? No problem! The team can provide knowledge and expertise on our endless catalogue of products.

To book your virtual appointment click here.

Tel: 01908 371084
Email: showroom@newcityheating.co.uk

We look forward to seeing you again soon!
NCH Team

TEMPORARY CLOSURE OF OUR BUCKINGHAM BRANCH

Due to COVID-19, we have made the decision to temporarily close our Buckingham branch until further notice. Our team are still able to accommodate delivery requests direct to this branch and we have on-site experts at our alternative locations should you need us!

Click here to find your next nearest branch.

We really appreciate your business and would like to thank you for your continued support throughout this challenging time.

We look forward to welcoming you all back soon!

NCH Team

VIRTUAL APPOINTMENTS

Our Town Hall showroom may be temporarily closed due to the Tier 4 restrictions, but we are still here for you! Our experts are currently working remotely, which means we are now offering virtual appointments. The design process will remain the same, the only difference is all contact will be

over the phone and/or via email.

If you’re looking to update or replace something in your bathroom, we can help. Let our experts know what it is you are looking for and your ideal budget. They’ll then use their knowledge and expertise to find you various options to consider from our endless catalogue of products.

You can reach our showroom team on the usual email: showroom@newcityheating.co.uk.

Please note that our opening hours will vary over the Christmas period; you can find out more by visiting our previous blog post.

To book a virtual appointment visit our home page and follow the simple steps, the team will then be in contact with you.

CHRISTMAS OPENING HOURS

It’s that time of year again! Please see below our opening hours for our Trade Counters and Showroom over the Christmas period. 🎄

Fenny Stratford and Kempston

Wednesday 23rd December 2020

Thursday 24th December 2020

Friday 25th December 2020

Saturday 26th December 2020

Sunday 27th December 2020

Monday 28th December 2020

Tuesday 29th December 2020

Wednesday 30th December 2020

Thursday 31st December 2020

Friday 1st January 2021

Saturday 2nd January 2021

Sunday 3rd January 2021

Monday 4th January 2021

8am – 5pm

8am – 1pm

CLOSED

8am – 3pm

CLOSED

8am – 1pm

CLOSED

8am – 5pm

Leighton Buzzard, Buckingham and Stony Stratford

Wednesday 23rd December 2020 (LB)

Wednesday 23rd December 2020 (BK, SS)

Thursday 24th December 2020 (LB)

Thursday 24th December 2020 (BK, SS)

Friday 25th December 2020

Saturday 26th December 2020

Sunday 27th December 2020

Monday 28th December 2020

Tuesday 29th December 2020

Wednesday 30th December 2020

Thursday 31st December 2020

Friday 1st January 2021

Saturday 2nd January 2021

Sunday 3rd January 2021

Monday 4th January 2021

8am-5pm

CLOSED

8am-1pm

CLOSED

8am-5pm

Town Hall Showroom

Wednesday 23rd December 2020

Thursday 24th December 2020

Friday 25th December 2020

Saturday 26th December 2020

Sunday 27th December 2020

Monday 28th December 2020

Tuesday 29th December 2020

Wednesday 30th December 2020

Thursday 31st December 2020

Friday 1st January 2021

Saturday 2nd January 2021

Sunday 3rd January 2021

Monday 4th January 2021

Remote Working

Remote Working

CLOSED

CLOSED

Remote Working

Remote Working

CLOSED

Remote Working

CLOSED

Remote Working

Due to the recent Government announcement, we can confirm our Town Hall showroom is closed. Our team will be working remotely to answer any showroom and design enquiries you may have throughout the Christmas period.

Contact email: showroom@newcityheating.co.uk.